In general we don’t accept returns of non-damaged goods unless they are arranged first.
If you have reason for a return contact your account manager accordingly.
We make use of return papers, which will be submitted to you from your account manager.
In case we accept a return for non-damaged goods, we only accept unopened goods.
Payments of costs related to a return (e.g.: shipping costs for the return) need to be discussed with your account manager.